In effect: 2026-10-26

Draft – pending legal review. The highlighted parts are for the founders to fill in. The Hungarian version prevails.

1. Who we are

The AGON app is operated by TODO: operator's name ("we"). Our details are in the Operator information; how we handle your data is in the Privacy notice.

2. What AGON is

A free app where padel players post matches and join other people's matches.

  • We introduce players; we don't organise. A match is organised by the person who posts it (the host). We are not at the match, and we don't supervise, run or coach it.
  • The host books the court with the club, on the club's terms. Court fees and any other costs are settled between the players and with the club. AGON handles no money and charges no fees.
  • We don't promise that a match fills up or that everyone turns up.
  • Club details (courts, address, opening hours) come from the clubs and public sources and may be out of date; the club's own information and terms prevail.
  • We keep improving the app. Smaller updates may also arrive outside the app stores and load the next time you open it. They don't change these terms; if the terms change, we tell you as set out in section 12.

3. Who can use it

  • Anyone aged 16 or over. TODO: lawyer – conditions for 16–17-year-olds entering the agreement
  • One account per person, with your own e-mail address. Don't let anyone else use your account.
  • Never give your sign-in code to anyone; we will never ask you for it. If you use two-step sign-in, keeping your authenticator app safe is up to you.
  • Use the name people know you by on court. Don't sign up as someone else.

4. The agreement

  • The agreement is formed when you accept these terms while saving your first profile, and it runs for an indefinite period.
  • It is concluded in Hungarian; the English translation is for information. It is not a written contract and is not filed, but we record which version you accepted and when. You can correct your details at any time before accepting.
  • The service is free. If a paid feature ever comes, it will only be with your separate acceptance, at a price and on terms stated in advance.

5. Matches

If you join, you commit to being there. If you can't make it, leave the match as early as you can, so the place can be offered again.

If you host:

  • only post a match you have (or will certainly have) a court booked for, at a real club and time;
  • if the match is off, cancel it in the app as early as you can – everyone is told;
  • keep the number of friends you're bringing up to date.

Matches can only be posted at clubs listed in the app. Never at private courts.

6. Conduct

The Community rules are part of these terms. In particular, no:

  • illegal content, harassment, threats, hate, sexual content or advances;
  • invented matches, misleading details, or pretending to be someone else;
  • entering or confirming a result you know is wrong;
  • advertising, selling, or paid services posted as matches;
  • getting around blocks, or opening a new account after being removed;
  • scraping the app or other people's data, disrupting or attacking the service.

7. Safety and health

  • Always meet at the club. Beyond the e-mail address, AGON doesn't verify players' identity, health or ability.
  • Padel is exercise and can cause injury. Play as your health allows. The club is responsible for its courts and premises.
  • If anyone puts you in danger, call 112, then report and block them in the app.

8. Reports and moderation

  • You can report any player or match if you come across illegal content or behaviour that breaks our rules. Give the reason and, if you can, the details.
  • You can also report illegal content without an account, for example on an event's public page, or if it concerns your photo or your copyright: write to info@agonapp.hu. Say what the problem is and why it's illegal, where you see it (the link), your name and e-mail address, and that you're reporting in good faith and believe what you write is accurate. We review these like any other report and tell you what we decided.
  • Reports are reviewed by a person: TODO: moderator's name, within TODO: 48 hours.
  • Possible measures: removing content, a warning, restricting features, suspending or closing the account.
  • We tell the player concerned and the reporter what we decided, and why.
  • If you disagree with a decision, you can ask us to review it at info@agonapp.hu within six months of being told; where possible, someone who wasn't involved in the original decision reviews it.
  • Point of contact for authorities and users: info@agonapp.hu, in Hungarian and English.

9. Content and intellectual property

  • The app, its name, design and code belong to TODO: rights holder. You get a personal, non-exclusive, non-transferable right to use it.
  • What you enter (your name, match details, messages, photos, reports) stays yours. You give us the right to use it as far as the service needs – for example, to show it to the people it's for: a message or photo to the players in the match – until you delete it or your account; anonymous data about matches already played remains after that.

10. Liability

  • The service is free and provided as it is. We aim to keep it running, but it may pause for maintenance, faults or outages at our providers.
  • We are not responsible for other players' conduct, the clubs' services, court bookings, settling costs between players, or injuries during play that we did not cause.
  • We do not exclude or limit our liability for damage caused intentionally or through gross negligence, for breaches that harm life, physical integrity or health (Section 6:152 of the Hungarian Civil Code), or in any other case where the law does not allow it.

11. Ending the agreement

  • You can delete your account at any time: Profile → Delete account. That ends the agreement.
  • We may suspend or end your access if you seriously or repeatedly break these terms, or where other people's safety requires it. We'll tell you, with reasons.
  • We may discontinue the service with TODO: 30 days' notice.

12. Changes

We may change these terms. We'll announce material changes in the app at least TODO: 15 days in advance and ask you to accept them again. If you don't, you can delete your account.

13. Complaints and disputes

  • Hungarian law applies. This doesn't take away the mandatory protection you have as a consumer where you live.
  • Send complaints to info@agonapp.hu; we reply in substance within 30 days.
  • As a consumer, you can also turn to the conciliation body (békéltető testület) where you live; in Budapest, the Budapest Conciliation Board (Budapesti Békéltető Testület, 1016 Budapest, Krisztina krt. 99., 3rd floor, room 310; postal address: 1253 Budapest, Pf. 10.; bekelteto.testulet@bkik.hu, +36 1 488 2131, bekeltet.bkik.hu). TODO: lawyer – whether naming it is required for a free service
  • Disputes go to the court with jurisdiction under Hungarian civil procedure.