FAQ

What people ask us.

A short guide to how AGON works. If you can’t find what you need, write to us.

The app

What is AGON?
An app for padel players in Hungary. When you’re missing a fourth, you post the match and we tell the people who play at the club, fit your level, or have played with you before. When it fills, everyone’s phone knows.
When can I download it?
Soon, for iPhone and Android. As soon as it’s in the stores, the Download page takes you there in one tap.
What does it cost?
The core is free and stays free: posting a match, joining one, seeing your level. The Standard plan adds the extras. Prices are provisional and nothing can be bought yet. Details on the Plans page.
How old do I need to be?
16 or older. Your age only shows if you want it to.

Matches and level

How do I find a match or a partner?
Look at the open matches at your clubs, or post one. You can also get a notification when a match at your level opens at your favourite club.
How is my level worked out?
It starts from seven short, factual questions. After that every confirmed result refines it, and after ten matches only your matches count. You don’t pick it, and nobody rates you with stars.
What if someone doesn’t turn up?
Reliability shows whether you turned up to the matches you joined. It says nothing about how well you play.
Do I pay the court fee through AGON?
No. You still book and pay for the court at the club. The court fee is the club’s, and we never collect it for them.

Data and safety

Where is my data kept?
In the EU, on servers in Frankfurt. There are no ads, and we collect usage statistics only with your permission.
Can strangers message me?
No. Only the players in a match can message each other. Anyone who bothers you can be blocked and reported in one tap.
How do I delete my account?
In the app, on the Profile tab, or on the web, in Settings, at any time. Deleting is immediate and permanent; the Delete account page has the details.

Clubs and events

Which clubs does it work at?
34 clubs across Hungary already, and the list keeps growing. You’ll find them all on the Clubs page. If your club is missing, tell us.
We’re a club. How can we work together?
Write to us on the Contact page and we’ll get in touch. Hunor looks after the clubs on our team.
Where do I see tournaments and Americanos?
On the app’s Events tab, where you can also say an event interests you. You get a notification when a new one is posted.

Contact

How do I reach you?
Send a message on the Contact page, or write to info@agonapp.hu. We read every message ourselves and reply in Hungarian or English.